Planning Your Visit

Planning Your Visit

Planning Your Visit

Visiting The International Museum of World War II is a unique experience. You will see the most comprehensive collection of World War II artifacts, letters and documents in the world. More than 7,500 pieces are on display, integrating the human, political and military stories of the global war. It is an intense, emotional experience. Many durable artifacts can be handled, and touched. Note that all guns in the Museum are inoperable and cannot be made to fire.

How do I visit?

During the school year, we give priority to the many school groups who want to visit. As our present building is not large enough to accommodate both school groups and other visitors at the same time, we have had to make some scheduling adjustments.

On Fridays and Saturdays, we are open 9 AM to 4 PM for general visitors on a first come, first served basis. You do not need to schedule your visit ahead of time.  You do need to fill out a waiver beforehand and bring an I.D.

Groups of 15 or more must schedule in advance by contacting jfarrell@imwwii.org.  We only schedule group tours on Friday and Saturday.

Note that we will be open for visitors on Friday, November 24, Wednesday, December 27th and Thursday, December 28th. We will be closed for visitors on December 1.

If the Museum becomes too crowded, you may have to wait to enter. Last entry is 3 PM.

The Museum is occasionally closed for special events, which we post on Facebook. We post weather closings on Facebook and on local television stations.

You must sign a waiver of liability.

We require all visitors to download and fill out a waiver of liability before arriving, and to bring it with them, along with I.D.  Visitors under 18 must be accompanied by a responsible adult and their parent or guardian must also sign the waiver. Download waiver here.

What if I forget my waiver?

If necessary, and if available, and if the Museum is not too busy, we may be able to let you fill out a waiver at the Museum.  It would be better to come prepared.

What if I forget my I.D.?

You will have to come back another time.

How do I pay?

You pay when you arrive. We accept cash, checks or credit cards. Checks should be made payable to The International Museum of World War II. Contributions above the required amount are welcome to support our educational programs, operations, and capital campaign.

Is the Museum appropriate for children?

We believe the Museum is not appropriate for children younger than 12 years of age. We do admit young people 12 to 18 years old with the understanding that they will stay with their parent or guardian throughout the visit.

What about groups?

Groups of 15 or more must schedule in advance. Contact jfarrell@imwwii.org. During the school year, we only allow groups of 15 or more on Saturdays.

For school groups visit For Educators.

How do I get there?

You can get to the Museum by car, public transportation or on foot from the Natick Mall. The Museum is conveniently located near three major Massachusetts highways, I-90, I-95 (Route 128) and Route 9. See Printable Directions below.

If I drive, where do I park?

There is ample parking at the Museum and it is free.

What can I bring into the Museum?

We do not allow purses, tote bags, backpacks, or weapons of any kind to be brought into the Museum. You must pass through a metal detector when you enter and exit. No food or drink.

Is the Museum handicap accessible?

The Museum is all on one floor with a ground level entrance available. We can accommodate wheelchairs but do not provide them.

I have some things in my family I want to donate to the Museum. May I bring them with me?

Please do not bring artifacts with you as we do not have secure storage for them. If you would like to make a donation, please e-mail artifacts@imwwii.org with a description, photograph and your contact information. We will respond to you.

Do you have gift certificates?

You can purchase a gift certificate by contacting our office at contactus@imwwii.org.

Are there tours?

We offer an Acoustiguide tour free with the price of admission. Acoustiguide audio recordings allow you to play and pause as you tour the Museum.

May I take photographs?

You may take photographs as long as you follow our guidelines which are explained to you during a brief orientation. Media and professional photo shoots require advance permission from our public relations manager.

Is there a place to eat?

Unfortunately the Museum does not have a café at the present time. There are numerous cafés, delis and restaurants adjacent to the Museum. The Natick Mall is across the street. The new Museum will have a café and other visitor amenities.

Is there a gift shop?

We do not have a gift shop at the present time. You can buy books related to the Museum at www.amazon.com. The new Museum will have a gift shop and other visitor amenities.